Description
Frequently Asked Questions
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Tips to Get the Highest Quote for Your iPhone 16 Pro Max
To ensure you get the top dollar shown on your device, we recommend a quick bit of prep:
Frequently Asked Questions
In the retail world trade-in usually means store credit. At Mobile Guru we use the term because people search for it but we offer direct cash payouts. It is the same process but with more flexibility for you.
The value depends on storage and condition, with Mint models fetching the highest market price. While Good condition devices are priced slightly lower, Faulty or Cracked units are valued based on their salvageable parts and materials. Search your model above for an instant quote based on your device’s specific state.
Once your device arrives at our Melbourne hub our experts complete a full inspection to check the screen, battery health, and internal hardware. We look for any signs of wear and tear like scratches or dents to ensure the condition matches what you selected. If everything looks spot on we honour your quote 100 percent and pay you within 24 hours but if the condition is different we will reach out with a fair update and send it back for free if you are not happy.
Battery health definitely impacts the final price because it determines which condition grade your phone falls into. To get the top Mint or As New price, your iPhone 16 Pro Max generally needs a battery health of 85 percent or higher. If the battery is degraded or significantly worn, the device will be graded at a lower tier to account for the refurbishment or replacement costs, but you will still get a fair market payout for the device.
You do not need to include accessories to get a payout but including the original box and genuine Apple cable can help maintain the highest possible grading for your device.
Absolutely. While most trade-in programs cap storage value, we recognise the 2TB Pro Max as the highest-tier configuration. Our system reflects this with a higher payout for maximum storage devices.
Titanium is durable, but our grading remains standard. To qualify for Mint or Good tiers, the frame must be free of deep gouges, dents, or chips. Minor surface wear is acceptable for Good, but deep marks will move your device into a lower value category.
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